I would say that of major transoceanic airlines it is not just the worst, but by far the worst. FP, want examples of better? KLM is a bit better and its the same company. Besides that, and I'll only speak of airlines I have flown in business the last 18 months, as we all know that kits change: BA (worse than it used to be,but miles ahead of AF), LH, LX, EY (hell, their short haul kits blow AF kits out of the water), EK, TK (even tehir midhaul kits are superior to AF, long haul kits much better), DL, CO, CA, CX and SQ (which actually I was not too impressed with, but still mailes better than AF). The only really crappy one that I have had recently that compared to the utter crappiness of AF's is MH.