FlyerTalk Forums - View Single Post - Mother with baby denied PAID first-class upgrade (update: Flying CO, not US)

Sep 8, 2010 | 10:32 pm

#4

PhlyingRPh

Suspended

Join Date: Sep 2004

Location: USA

Programs: UA/CO(1K-PLT), AA(PLT), QR, EK, Marriott(PLT), Hilton(DMND)

Posts: 9,538

I don't think it is good business to turn away revenue. Further, I find it abhorrent to make business decisions based on discriminatory notions of what a person "might" do in First Class. Does the TA in the OP turn away people of colour that want to upgrade too?