Pretty limited offer though...
1. SATISFACTION GUARANTEE CONDITIONS:The OpenSkies Satisfaction Guarantee is only valid with the purchase of a roundtrip or one way published fare in Biz Seat or in Biz Bed, travel originating from EWR or IAD, paid in USD, and if the conditions below are met:
•Purchased: between Sept 8, 2010 and Nov 30, 2010.
•Flown: between Sept 8, 2010 and Nov 30, 2010; roundtrip travel must be completed by Nov 30, 2010.
Satisfaction Guarantee excludes: mileage or non-revenue tickets, prize tickets, press tickets, partner, and travel agent special, TGVair tickets or like tickets. No passengers with bookings made prior to Sept 8, 2010 are allowed to participate. No charter flights or TGVair segments qualify. This offer is not combinable with other refund requests.