Originally Posted by
Global_Hi_Flyer
What part of...
didn't they understand?
The supe did the right thing by clearing you, and the WRONG thing by suggesting it was your fault & not reprimanding his own staff.
If that ignorant screener rejected your state photo ID card then it's also likely he would reject a passport card.
I am, frankly, not surprised at the attitude. I've seen it at BWI and IAD, and we see it here sometimes.
Unfortunately, it is a combination of ignorance ("This card isn't accepted as ID.") compounded by laziness ("I am too much of a sloth to actually go and look it up, so go pound sand, peon.").
You tax dollars at work.