FlyerTalk Forums - View Single Post - AA struggling with on-time performance overall?
Old Sep 7, 2010 | 6:53 am
  #7  
AAbuzzard
 
Join Date: Nov 2007
Location: TX Panhandle
Programs: EXP AA 5.7MM, Diamond HHonors, a bit of Marriott, a bit of United, a bit of this and that
Posts: 737
Until a year or two ago, the FAs made a big deal out of announcing that the plane had arrived "on time" at XXX airport. I haven't heard this in a while. Not that such announcements make a plane arrive earlier or later, but I am wondering whether focusing on a goal and instilling it in the employees would have some measurable effect.
AAbuzzard is offline