Originally Posted by
kimmielou01
Hi!
On AA #5082 (FNT-ORD) yesterday, I was told I could not board with my small duffle carry on AND my purse and I would have to gate check one of them as I was allowed only one carry-on. Website clearly states I'm allowed one carry on AND one personal item such as a purse. I questioned what I was being told but GA was adamant. It was a small plane (ERJ 140). Can someone help me understand why this happened? Thank you!
There is nothing unusual or new about what happened. As stated on AA.com, "additional limits may be placed on carry-on bags because of aircraft stowage capacity." This is true of all American Eagle flights.