FlyerTalk Forums - View Single Post - Leveling up to Gold- status sweep frequency and refreshing existing reservations
Old Sep 6, 2010 | 9:23 am
  #22  
longdrelation
 
Join Date: Jan 2010
Location: Virginia
Programs: AS MVPG, UA 1P, UA RCC, Hertz Gold, Marriott Rewards Silver, SPG Gold
Posts: 244
Originally Posted by dabears1020
DL's system flat out refused to recognize me as an MVP on any existing reservations once I got MVP for the first time. I was even told by a phone rep "nice try" as if I were trying to scam them out of an exit row seat.

Never again will I make the mistake of trying to save a couple hundred bucks by flying Delta. AS or AA it is from now on.
Well, I would cut them a little slack. When did you book your ticket? As of July 19th you posted that you still had not received MVP status. I'm no airline IT guy, but I am fairly certain that AS and DL do not share the same IT system, therefore there must be some delay in time between when AS registers you as an MVP and when DL is told you are an MVP. It very well may be that AS shows you as one, but DL does not.
You should not fault a phone rep for looking at his/her screen that tells them you carry no status and them having to abide by that. Plus, if you say 'never more' to DL, what are you going to do for IFE and WiFi, considering AA has virtually nothing?
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