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Sep 6, 2010 | 8:55 am

#343

controller1

Join Date: Jan 2009

Location: TUL

Programs: AA EXP 2MM; Marriott Titanium; Hyatt Explorist; MVC Chairman

Posts: 6,181

Quote:

Originally Posted by saad

just had another property offer only the slower speed for free....will send you the complaint number soon....

Did you specifically ask, or was it on the sign-on screen?

I just completed a stay at The Westin Peachtree Plaza. The HSIA sign-on screen indicated I was eligible for free HSIA but for only $4.95 more I could opt for super fast HSIA. I decided to opt for the higher speed to see what happened. Upon check-out, there was no charge for HSIA.