Flight/Origin-Destination: AC159/YYZ-YEG
Date: Sept 3 2010
Cabin: J
Status: E

Pre departure
Was check in quick and efficient? N/A connecting
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes, there was nothing out of the norm
Was priority boarding offered (if applicable to your status) and efficient? Yes. Boarding started much closer to (possibly before) the time on the boarding pases. Made for a very calm boarding process. No massive line crowding the gate at all.
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes, water/OJ
Did crew offer to hang your jacket? N/A
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Newspaper (french only I think?) on the ground. Meal order taken in air. No menu provided.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) About 1.5 hrs
How was the quality of all the meals? Good
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A

Overall experience/any other comments
This was my second flight of the day where no menu was provided and both times it was said that they weren't catered. I spent some time in the galley speaking to one of the FAs and she said that meal rotations were moving to monthly. You're going to have to really watch that the more frequent menu changes doesn't lead to a consistent lack of menus at the start of the month.