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Old Sep 5, 2010 | 7:35 am
  #73  
canadian_golf_guy
 
Join Date: Apr 2010
Location: YYC
Programs: DL PM, UA *S, SPG/MR Gold, IHG Spire, Hertz PC, pleb in all the rest
Posts: 387
The Yin and Yang of Air Canada

Flight/Origin-Destination: 162/YVR-YYZ
Date: Sept 4 - 5, 2010 (redeye)
Cabin: J
Status: UA 1P (*G)

Pre departure
Was check in quick and efficient? Yes
Did you use priority security (if eligible) and if so, was it quick and efficient? No line at YYC for first connection, so no need to
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? All good in YYC,YVR and YEG
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? N/A

Note: I noticed the flight was quite full, so I asked the MLL "dragon" if it was oversold, which it was. I went to the gate at 1 hour prior to departure, and volunteered to be VDB'd if needed. I went back to the MLL, and hung out for another 30 mins. Upon my arrival back at the gate, I was paged to the podium for an op-up! ^ Thanks, AC!

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? N/A
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes. They took as many meal orders as possible on the ground, but they didn't get to my row before takeoff. They got my breakfast order right after it was safe for them to move around.
Did crew offer a hot towel prior to the meal service?
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) First "meal" was cookies and ice cream, which took about an hour and 15 mins. I didn't have the breakfast, as my choice wasn't available and I wanted to sleep.
How was the quality of all the meals? Cookies and ice cream was awesome like always.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Slept for most of it, so not really needed.

Post departure
If you have checked baggage, did it arrive within reasonable period of time?
HAHAHAHA! No. My bag never showed up, and I missed my connection to the US because of all the waiting. The baggage agents have no idea where it is, but they think it's at YVR. Will I see it before I have to return from the US? Doubtful.

Overall experience/any other comments

It's funny how AC is sometimes. I get an op-up, which is awesome, especially on a redeye, but then my bag disappears and causes me to mis-connect. Everything must be in balance, I suppose.
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