Originally Posted by
tcook052
How would OP prove the bag was used as a carry-on only?
How would Samsonite prove that the damage was caused by airlines? I presume they would ask the user, and the user would either say "carryon only" or "checked."
What else can they do? Assume the OP is lying? I have luggage that has NEVER been checked. I wouldn't expect that to be rare.