Originally Posted by
millionmiler
I stand by my defintion of "very rarely" but obviously others have a different definition.
As another data point, the three times I've tried to grab first or business award seats on Qantas, I've had relatively little difficulty. I can't always get the exact flights I want, and in one case I had to move dates around a bit, but compared to, e.g., redeeming on NZ using *A miles, it was a breeze.