Originally Posted by
jimrpa
Dear Delta,
Why are you wasting your time buliding an iPhone app when you still haven't mastered the apparently arcane art of building a decent website.
Given the nature of Delta's business, an iPhone app is relatively worthless without a connection to the internet, so stop wasting money building iPhone apps "just to be cool" and instead focus on buildding a robust, relaiable, functional, cross-platform website.
After you master the basic stuff, then you can play with toys like iPhones and iPads.
Once again, Delta's IT leadership demonstrates an apalling lack of understanding the basic responsibilities of their job.
You're joking, right? Do you know how many people use iPhones? Using a well-done app is way easier and quicker than trying to do things via browser.
iPhones and iPads (and other smartphones and tablets) are real tools (as opposed to "toys") that real people use while traveling, when it matters most that we have access to our itineraries.