Originally Posted by
susiesan
The offer number is 3966
I met the 10K spend with the July billing cycle. The spend MR points are in my account but not the bonus 50K points. CS assures me I qualify and will get my points within 8-10 weeks. I need them by Oct. 1 to transfer to ANA for award tickets to China.
Have you checked if they are pending in the points detail section? I haven't quite met the terms of this promo but with others, I saw them there for some time. On one occasion, an Amex rep helped me out by "pushing" them from "pending" to earned and thus available to me.
Not sure what I'd do at this point if they aren't even "pending" and another full cycle + a week has elapsed. I tend to give them 2 full cycles before pressing unless there's some other circumstances.
Good luck!