FlyerTalk Forums - View Single Post - Need advice on how to deal with misinformation

Sep 1, 2010 | 2:34 pm

#7

sc flier

Join Date: Sep 2005

Location: Lafayette, CO, USA

Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic

Posts: 9,096

Quote:

Originally Posted by ramalama8

I understand both of your points, but those sound like they are more applicable to SPG-wide promotions. This promo was run by a specific hotel and thus the hotel would be the responsible party, not SPG. My understanding is that the hotel "purchases" SPG points from SPG corporate, correct?

That's my opinion and expectation. Yes, I would think that the hotel would be fully responsible for the cost of the bonus points associated with this special rate.