Originally Posted by
sc flier
But IIUC, this was not part of the agreement with SPG; this was an agreement with the hotel.
Correct
Originally Posted by
sc flier
I don't see any reason why the sales manager cannot issue the missing points as Goodwill points.
That's what I thought she would do... I guess I have higher hopes for customer service than she.
Originally Posted by
sc flier
Alternatively, perhaps they could resubmit the rate as being for quadruple points since the results would then be the same as what was promised:
2x base + 1x elite bonus + 6x quadruple promo rate = 9 points per dollar.
Hmm... interesting. Has there ever existed a quadruple point promo?