Join Date: Apr 2002
Location: KLM GD, DL PM, AA LT Plt, Hyatt Diamond, SPG LT Plat, Marriott LT Plat, Hilton Diamond, Fairmont Platinum, Interconti Amb/PC Spire, etc.
Posts: 593
The Israeli Avis is indeed a franchise. I had trouble with them - twice, but in both cases the manager of the Ben Gurion office resolved my issue. Assuming that's where you rented you may want to call their office (NOT the reservations line) and see if he can help you as well