Originally Posted by
CALimey
Whereas here in the US the benefit is being rolled out already, prior to the effective date (currently typing this from the SFO Hilton, free of charge), my gut feeling is you are going to be SOL in the UK.
At check-in (Aug 26), they said it was free. At check-out (Aug 31), it was on my bill, but when I reported that I'd been told it was free, they removed it.
That was at the Birmingham (UK) Hilton Metropole.