Originally Posted by
lsugolfer
Don't you still have to give a CC for incidentals? Why couldn't the agent just take the CC and if the points never came through just charge the full amount for the room??
Sounds like the agent didn't want to work too hard.
This is exactly what I was trying to get him to do, but to no avail. The room would have cost ~$200, and I really didn't want to be paying that when I have 500K+ points just sitting there.
I did get my points back, but the experience was definitely bad, and I would think Marriott would at least try and apologize for the clerk's incompetence, and me having to go elsewhere.