Originally Posted by
karung99
If you call up and reserved 2 beds room, you should be able to get it regardless it is paid or award stay.
This is Bed Guarantee for Diamond

Yeah, except that in this case the agent actually reserved King (the only available) but set preference and put comments in for Double - and said that should do it, which just doesn't sound right. That's where my concern comes from (so I guess the subject wasn't entirely correct)
Last edited by bbelovic; Aug 31, 2010 at 4:03 pm