Hi David_Doyle,
Thanks for your PM. We'll get your email address sorted and I'll be in touch. Just to confirm that the email address you use when you contact us via ba.com is case sensitive so you need to remember how you entered it the first time. We can reset it, which is what we will do in this case.
To everyone else wondering..... I am a HE.
Kind regards,
Dilly (aka Dilshad) :-)