FlyerTalk Forums - View Single Post - What were the best/worst aspects of the nwa merger?
Old Aug 31, 2010 | 12:58 am
  #27  
Supersonic Swinger
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Join Date: Aug 2007
Location: SYD
Programs: |QF LTG|DL Gold|
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For mine, the worst aspects of DL's program were already in place prior to the merger:

- the three tier award chart structure where the only available redemptions for international flights fall between medium and high unless yield management are having a coffee break
- the slow morphing into "American Express Airlines" where you're instantly at a disadvantage if you don't qualify for a DL Amex, whether it's through your credit score or you're not a US resident.
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