gsilliman

your anger is understandable, but you, the cardholder, are not the only "customer" that RN has to cater to: they also have to satisfy the restaurants. In a way, any one restaurant may actually be more important than any one cardholder: Y
There are fewer restaurants, so the typical restaurant processes more idine sales than the typical cardholder.

Also, you might condsider this: Amex really costs significantly more than other cards to process a transaction. add the RN costs to that already-costly transaction, and you've cut into profits by quite a bit. wipe out the profit, then the guests will have to eat points instead of food, because there won't be money to buy food,