Originally Posted by
trm2
It looks like the OP tried to answer the damage question in post 24, but it is embeded in a quote of ani90. It may be a 5" crack in the shell.
Yes the OP finally said that she/he had a crack in a hard sided Samsonite bag. As I said, not all cracks are covered. If this crack happened on the edge of the frame that it might be due to a manufacture defect but I hate to keep repeating myself but that is why a baggage service agent needs to inspect the damage.