It appears the OP would rather rant and try to pick a fight with fellow FTers than tell the group what damage was done to the bag. Nine posts from the OP and still the answer to the question "What damage was done to your bag?" has not been answered.
The OP has even tried to pick a fight with our resident CO baggage expert (
sfogate) and still hasn't answered the question.
Some people are just not happy people in any situation. Perhaps the OP fits that description.
However, we do know the OP is GOLD.