Originally Posted by
worldctzn
Your policy is BROKEN. Period. You damage my bag and then put me through the ringer to make me prove that you damaged my bag? .
You still have not told us what damage your bag suffered.
Originally Posted by
worldctzn
I am a GOLD Elite member with over 300,000 miles on CO.
.
I still cannot understand the relevance of being a GOLD elite and travelling 300,000 miles. Are you saying non-elites and silvers are less entitled to baggage repairs, or maybe that if you were a platinum and flown 2 million miles you would have been treated better?