Flight/Origin-Destination: AC163 YOW-YVR
Date: 8.25.10
Cabin: J
Status: AC*E

Pre departure
Was check in quick and efficient? Yes, although the lady was cranky. It was early in the morning though.
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes - nexus line at YOW. No naked scanner for me!
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes - had cereal and coffee. A+
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates? n/a

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? n/a
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? n/a
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 60 minutes
How was the quality of all the meals? Good (nothing spectacular, but good)
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes, and thanks to the staff for the very frequent coffee and water runs.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Yes

Overall experience/any other comments

Great flight. With the exception of the YOW executive class check-in lady, all was very polite and professional.