FlyerTalk Forums - View Single Post - 24 hour flexible booking policy

Aug 27, 2010 | 12:07 pm

#2

Xyzzy

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Join Date: Sep 2002

Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo

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Quote:

Originally Posted by ijgordon

Now, I'd add that I never called CO to try and make a second change (within the 24 hour period after making the first change), so I can't be 100% sure that an agent or supervisor wouldn't waive the change fee, but continental.com definitely wanted to charge me the $150.

Moral of the story -- always select refund to original form of payment if you want to maximize the utility of the 24 hour flex policy.

I've run into this and you are correct. If you don't cancel and rebook your 24 hours starts the moment you press the "purchase" button and does not change even if the reservation does.