FlyerTalk Forums - View Single Post - AA/BA award travel computer glitches
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Old Aug 27, 2010 | 9:36 am
  #2  
videomaker
 
Join Date: Nov 2006
Programs: AA EXP, 1 MM, AC, HH Diamond, Marriott Silver, Hertz 5*
Posts: 4,010
Originally Posted by NICEDUDE66
If it had not been able to get the BA pass, I'd have to get one whilst trying to do the LHR Terminal 3 to Terminal 5 tango in under two hours.
So this didn't happen, but you're concerned it might have? I always like to have contingency plans when traveling, but generally don't worry about things that don't happen.

Originally Posted by NICEDUDE66
I knew when I booked the trip, I had requested specific seating assignments together. When doing the reverse LHR tango, we fortunately had time to get new passes sitting next to one another.
So it took the AAgent some extra keystrokes, but you were still sitting together. Sounds like the AAgents did a good job, in both cases, of working around the shortcomings of the computer interfaces.

Originally Posted by NICEDUDE66
Let us hope that with the EU/USA dual approval of AA's and BA's super sized partnership, such computer issues will not only be noticed by both airlines but also corrected.
I'm sure BA and AA are working toward better integration of their computer systems, but I have no idea when that will happen.

Last edited by videomaker; Aug 27, 2010 at 10:09 am
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