Flight/Origin-Destination: AC 873/FRA-YYZ
Date: 8/25/10
Cabin: J
Status: AC*E

Pre departure
Was check in quick and efficient? Yes (online)
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? N/A
Was priority boarding offered (if applicable to your status) and efficient? Yes. There was a GA who checked boarding passes and status and redirected others to the general boarding line.
If there was a delay, did the gate agent provide timely updates? Yes

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? Yes
Was the IFE activated on the ground? No
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? n/a
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Menus distributed and meal orders taken on the ground. Newspapers offered shortly after boarding.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) N/A (I requested the 'flexible' meal to arrive towards the end of the flight)
How was the quality of all the meals? Good. I was able to swap my VLML for one of the menu choices this time.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? n/a