Mr. warreng24,

My name is XXX XXXX and I am the Manager of Onboard Service, of which I
oversee the flight attendants based in Boston and I also reside in Boston as
well.

I tried to call your number but have had no success, so I thought I would send you an email with my contact information or if you wish send me your number and a good time to reach you and I will try again.

I look forward to our conversation and I am sure you can share ideas that will help to improve of customer service.

Regards,

XXX XXXX
BOSSW-Manager
XXX-XXX-XXXX