Flight/Origin-Destination: AC 141 YHZ-YYZ
Date: Aug 24
Cabin: J
Status: AC*SE

Pre departure
Was check in quick and efficient? YES
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes, just used biz centre. computers worked
Was priority boarding offered (if applicable to your status) and efficient? YES
If there was a delay, did the gate agent provide timely updates? YES

Onboard - J cabin:
Were the crew professional & well groomed? YES
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? NO
Was a pre-departure beverage offered on the ground? YES
Did crew offer to hang your jacket? YES, although it was returned about 45 minutes before landing
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes, when we were in the air.
Did crew offer a hot towel prior to the meal service? YES
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 90 minutes
How was the quality of all the meals? Fine, but it needs to be mixed up. The chicken is boring, salmon always overcooked and I am getting tired of the canelloni.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? NO


Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A

Overall experience/any other comments
Flight was fine, service not remarkable. Nothing bad though, although the cabin crew did seem preoccupied with something. SD seemed to be the only attentive one, others seemed to just be going through the motions.