Originally Posted by
nspatafora
Applied online, and received an "ECoupon Receipt" confirming that I will receive 25K bonus miles after fulfilling the various conditions. However, at no point was there an option to enter my CO frequent flier number. Should I:
(1) Assume that a new CO frequent flier number will be created, and I will then have to merge any duplicate CO frequent flier accounts?
(2) Or try to get a Chase rep to enter my existing CO frequent flier number? Based on past experience, the latter might well take a dozen calls...
You're right on #2. I called numerous times trying to explain this. They just kept telling me I needed to call Onepass. On third call the rep figured out what I was explaining and it turns out they already knew my number. I had received the miles in 2008 for this promo.