I am out of the office beginning immediately and will not return until 11:30 AM US Eastern time on Tuesday, August 31st. Please expect a delay in any responses to emails sent to the email address below or to Private Mail here at flyertalk.com as I will not be connected while I am away. If your inquiry is urgent, then I suggest directing it to Starwood Lurker II by either email or PM instead since he will be back in the office before me.

If I am working on something on your behalf and have not yet contacted you to follow up, I am probably still waiting to hear something regarding your issue(s). The answer may or may not be forthcoming while I am away, so I invite you to send me a reminder upon my return.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]