Originally Posted by
WineCountryUA
good luck, seems you should get a partial refund
seems to confirm you were not at the gate at the 20 minute point which will cause your seating assignment to be released (as discussed earlier in the thread).
Yes, but we were at the check-in counter about 30 minutes prior to departure and the agent could have called the gate saying we were coming or should not have told us to take our time.
Had we been told we had 10 minutes to make it to the gate or lose our seats, we would have rushed a little more--or she could have called the gate.