I don't believe they charged me the phone booking fee, but I didn't mention it, nor did they. The $402 fuel & tax surcharge per ticket is in line with what I saw if I tried to book it online, but I couldn't get an absolute reading on that number as it was open jaw and mixed class. I did check the e-ticket receipt and it shows the below for the booking of the two tickets (miles + companion voucher):
Fare Details: USD 0.00 + Tax/Fee/Charge USD 805.82 = USD 402.91
Fare breakdown: The price of your ticket includes a security and insurance surcharge and a fuel surcharge per sector levied by the carrier.
No mention of a phone service fee on the receipt.