Flight/Origin-Destination: YYT - YYZ AC695
Date: Aug 18
Cabin: J
Status: E

Pre departure
Was check in quick and efficient? Y
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? GREAT AS USUAL
Was priority boarding offered (if applicable to your status) and efficient? Y

Onboard - J cabin:
Were the crew professional & well groomed? Y
Was the IFE activated on the ground? Y
Was a pre-departure beverage offered on the ground? Y
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Y, MEAL ORDER IN THE AIR
Did crew offer a hot towel prior to the meal service? Y
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) WITHIN AN 1 HR
How was the quality of all the meals? ADEQUATE
Did the cabin crew continously top up the beverage of your choice throughout the flight? NO! THIS IS THE FIRST TIME I HAVE EVER USED THE CALL BELL FOR A TOP UP.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Y

Overall experience/any other comments. The post-meal service made me feel like I was sitting in the Y cabin. Attendant did not come through until I used the bell. I think she forgot which cabin she was working in. The SD was working the back.