Originally Posted by
wuyiheng
Well, I just had very interesting experience regarding this a few days ago. I am a SL and was on KA's HKG-XMN flight. I was booked in J but managed to grab an F seat as there was an equipment change. The guy sat next to me was a DM. Before departure, ISM greeted him and asked what kind of wine and meal he cared for after takeoff but she didn't even bother to look at me. No complains since I am just a lowly SL. However, things were just getting more and more unacceptable later. During the flight, the FAs asked if he wanted a refill for 3-4 times and didn't mind coming all the way back to the galley to get the bottle while they constantly ignored my empty glass. When I asked one of the FA for a cup of milk tea and she made me feel as if I was imposing something on her.
So, I guess you guys shouldn't be worried about the service cut at all as most of you here in the forum are DMs. As for lowly SLs and GRs, blame it on KA's powerful union.
Many op-up F pax has posted similar experiences such as yours. I can understand not going out the extra mile for op-up F pax because you do want to create an atmosphere that make the F pax feel worth it for paying ridiculous amount for that seat. However, the cabincrew should still maintain a kind of decent service, not going out the extra mile is fine, but treating you badly and making you feel badly for taking the ride is unacceptable.