We complain a lot about bad service from airlines, etc... but I want to take a few
moments to give kudos to Scott and Keary at
Inside Flyer.

I could not get on to FlyerTalk, even the
WebFlyer site itself earlier tuesday.
So I called Inside Flyer, the lady phone rep with the nice voice said their systems were
fine, wait a half hour and try again. Also
suggested calling AT&T (My service provider)

I also e-mailed Inside Flyer and they suggested it could be a problem with AT&T.
My e-mail answered in a few minutes. They even took the time to call AT&T. SO did I
and "Ma Bell" said it could have been my
computer.

But it's nice to be back on line... and thanks Scott and Keary and the Inside Flyer
Phone representative for responding so quickly and nicely.

The airlines and hotels could learn from these folks about customer service! Thank you and MEOW!

(This is not a Emmett_Nancy_Roberto award
entry. It's related to a frequent flyer
issue!) CATMAN