Thank you.
And when you pass that information on I hope you will include what seems to be a consensus that the GP CSR's do a great, professional, job, cleaning up after the automated system's defects. Here on FT, there are boards with endless ranting and kvetching about poor customer service, and community members are not shy to express displeasure. The lack of it on this the Hyatt board is as prominent as the affirmative praise all over the board.