FlyerTalk Forums - View Single Post - Why are GP's automated saystems for criediting stays and miles/points so lousy?
Old Aug 18, 2010 | 3:27 pm
  #6  
Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
25 Years on Site
 
Join Date: Jul 1999
Posts: 1,628
Good afternoon FTers,

I want to thank all of you for your feedback on ways we can improve the Gold Passport program. The issues that you are having with stays posting correctly, and in a timely manner, is an issue we continue to look into and improve upon. I will be passing along this information to our corporate office and Gold Passport management so they can look further into the issue that many of you are having. In the mean time if you have any current issues regarding your account feel free to PM us. Thanks for your continued loyalty.

Safe travel,

Brock S.
Gold Passport Concierge is offline