FlyerTalk Forums - View Single Post - Why is DL Rebooking Potential Misconnects Before They Happen
Old Aug 18, 2010 | 6:55 am
  #13  
localady
 
Join Date: Oct 2008
Location: TPA & ATL
Programs: DL PM, USLess air & HHoners
Posts: 1,237
Originally Posted by hazelrah
Holding your seat and being protected on the next flight in the event of a possible misconnect used to be routine and seamless on Northwest.

I suspect that this fail by Delta is a result of the antiquated Delta IT system.
It used to be pretty routine and seamless on Delta... I think that they tried to "improve" what was already working...
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