FlyerTalk Forums - View Single Post - When is FFN taken from your account?
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Old Aug 18, 2010 | 12:08 am
  #11  
directcj
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20 Years on Site
 
Join Date: Dec 2001
Location: irvine, ca
Posts: 369
Originally Posted by nydad
I have one regular FFN and another "Welcome Back Free Night Award" (WBFNA) that expires on 11/30.
......

Doesn't the WBFNA expires on 8//31?

BTW, in my experience, Hyatt depending on how you make the reservation (call or online), determines how quickly the award is "pulled" from your account.
I had made 4 recent WBFNA bookings by phone - for 2 of them, I had to call them back as they pulled points instead of the award nights. The other 2 were pulled immediately and I also received an email confirming my reservation. All were done by calling the award reservations. My suspicion is the CSR was not knowledgeable about how to do a WBFNA and pulled points instead.

From past experience with FFN, mostly done online - the award was pulled from my account probably after or in concert with sending the reservation confirmation to me. Which IIRC, happened the same day.
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