FlyerTalk Forums - View Single Post - DL Customer Care makes things right on IDB and mishandled VDB

Aug 17, 2010, 6:18 pm

#31

hockeystl

Join Date: May 2002

Location: STL

Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam

Posts: 2,005

Quote:

Originally Posted by DiverDave

OP wanted to be on the flight he should have been on. We cannot quarrel with or question that. That's what needed to be done. This GA may not have been the one that offloaded OP, but he should have been on the flight and the GA fixed that. Somebody created a lot of extra work for the GA, but it was NOT the OP.

Now some are questioning whether OP should have then asked for the VDB. Again - come on guys, this is FT where we are always trying to get something more.....For $600 in Delta Dollars, how many of us really would have sat there and not volunteered?

Cheers,
David

Thank you David. Perfect summary.

I dont understand the mentality that I should somehow feel guilty for trying to score the $600VDB when it was someone at DL that screwed everything up to begin with!

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