FlyerTalk Forums - View Single Post - Call Center Wait Times
Thread: Call Center Wait Times
View Single Post
Old Aug 17, 2010 | 3:24 pm
  #23  
tvnwz
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2007
Location: TPA-MKE-PHX
Programs: Ex DL-DM. MM. TWA-Aviator Plat. HHonors-DVIP, MR-Gold. Nat-Emerald. Avis Chairmn.
Posts: 1,929
Originally Posted by BlueHorseShoe2000
As a side note, the issues you are experiencing with the call center were occurring prior to the cutbacks in 2008. I remember one particular time back in 2006 when I waited over two hours to speak with an agent. This was during the summer when there were no major disruptions due to weather or schedule changes.
Yep. Call Center wait times have always been an issue. One reason I always went through Fox World Travel when booking on YX then. Bypass the call centers particularly during irrops.
tvnwz is offline  
Reply