FlyerTalk Forums - View Single Post - When is FFN taken from your account?
View Single Post
Old Aug 17, 2010 | 2:39 pm
  #7  
Mary2e
FlyerTalk Evangelist, Ambassador: World of Hyatt
All eyes on you!
20 Years on Site
 
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,400
Originally Posted by nydad
Sorry for the banter, but what if you don't have any point at all in your account? Does Hyatt attempt to charge your credit card on file?
Yes. At least th GH NYC did.

My husband asked for a different room when he was on a FFN reservation. They gave it to him, but never checked him out of the originally assigned room. He had used online check in for it.

His account didn't have enough points so they charged him for it. It took a bit of work to get it reversed, and I finally had to call the hotel directly to get the credit.
Mary2e is offline