FlyerTalk Forums - View Single Post - Anyone Gotten 10K Miles for ATT Worldnet?
Old Mar 5, 2003 | 10:29 pm
  #2  
Mazur354
 
Join Date: Mar 2003
Location: USA
Posts: 4
Nope not me, atleast not yet, if at all? As of today, I have notified AT&T Worldnet that I will be contacting the FCC and the California Dept. of Consumer Affairs, if I do not get results soon! They said that they are documenting my complaints and will get back to me in approx. a week.

Here is a copy of my post on an earlier thread:

>>>Has anyone heard of (OR) experienced problems in receiving thier 10,000 bonus miles from AT&T Worldnet internet service? A few months ago I signed-up for AT&T Worldnet internet service and paid as required. However, never received my miles as per the AT&T agreement and advertisment. I spoke with three seperate AT&T service reps. and received the same answer from ALL THREE: "We do not award the miles. American Airlines AAvantage awards the miles" and told me to call the American Airlines AAvantage awards desk. Therfore, I called the AA AAdvantage awards desk. To make a long story short, Here is a list of complaints I have: #1)AT&T has not paid AA AAdvantage for the miles. #2)AT&T Worldnet Reps. are providing customers with misleading information, by asking me to call AA Avantage in order to claim my bonus miles. #3)When asked to speak with a AT&T Worldnet supervisor, the service rep. finds every excuse in the book not to do so, and then when pressured enough, they tell you that a supervisor is not available. #4)AT&T Worldnet service reps. are unable to provide me with a snail mail address, so that one may write a complaint letter. #5)AT&T Worldnet is not following through as advertised and agreed.
WHO KNOWS, MAYBE IF I SCREAM LOUD AND I AM PERSISTANT ENOUGH, I WILL GET MY MILES AND THEY WILL CHANGE THEIR MISLEADING WAYS! Is it just me? Please let me know.

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