I have noticed that many people have gotten upgrades by contacting the GM of a property prior to arriving. Where can I find the name and contact information for the GM of a particular property? Will they tell me if I call and just ask? I would do that now, but I am at work and figured I would see if anyone had any tips. For anyone interested, the property I am interested in is the Embassy Suites Atlanta - at Centennial Olympic Park. Thank you in advance!