As you have noted, and as all of us have also noted, this is unfortunately where GP has been down relative to the other programs. But you know what, in the end I don't really mind fixing things up when they go wrong (about 50% of the time for me), and I'm sure most of us wouldn't mind that too. If they keep the fabulous customer service up, the great promotions and great properties, I don't mind having to fix things up once a month or so. Unfortunately no program is perfect, and if this is the only place where GP lets us down, I'm down with it!