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Thread: When is FFN taken from your account?
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Old Aug 17, 2010 | 1:48 am
  #1  
nydad
 
Join Date: Feb 2010
Location: NYC
Programs: UA, AA
Posts: 519
When is FFN taken from your account?
I have one regular FFN and another "Welcome Back Free Night Award" (WBFNA) that expires on 11/30.

While changing an FFN award reservation over the phone, the rep used a wrong one (WBFNA), so I called again and made sure to use the correct one (the regular FFN) for an upcoming stay.

When I logged in Hyatt.com today, however, I saw that both FFN and WBFNA are available for redemption.

Is this going to be taken care of in a few days, or do I have to call?
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